Advertorious

Advertorious News & Blog

Results for tag "crisis-management"

Brad Pitt for Chanel No.5 – Revolutionary

advertorious 0 Comments

45.8 Million. That is the number of web pages that points to the Google search term “brad pitt chanel commercial.” Take off the term
chanel-no-5‘commercial’ and there are 82.5 million web pages. The Huffington Post says “There’s nothing you can’t sell with a black-and-white Brad Pitt talking nonsense in front of a neutral background.” SNL spoofed it the same week it came out. Conan O’Brien is talking about it on his show. I come home from work and there are talking about it on Extra. Does that sound really that bad?

Sure I admit that Pitt may come off as a little out of it, aloof, and generally not entertaining. However the television ad is not meant for me. It is meant for the woman who wears Chanel No.5 and the women who will hopefully want to wear Chanel No.5. It is a deeper commercial actually talking to a bottle of perfume and not a person. You have to think a little bit in watching the commercial and that is hard for some people. They are staying extremely focused on their brand message. In today’s society so many people are focused on reality television filled with drama, a lack of story, and in the end leaves you hoping for more. Chanel is not focused on this subset. Chanel is focused on the woman who will wear Chanel and appreciates some of the finer things in life.

Being the first male spokesperson for this brand was a huge transition for Chanel who has previously used the likes of Marilyn Monroe. For Chanel to spend $7 million on Brad Pitt they needed to make it worth their while. Why not make it something memorable? Few commercials outside of the Superbowl make headlines like this commercial has.

From a public relations standpoint, the public is not saying anything negative about Chanel No.5. They are making fun of the way Brad Pitt acts in the commercial. However, in all instances they ARE talking about Chanel No.5. Isn’t that the goal? Talk about their commercials has exploded virally. Over the years everyone has heard the saying ‘no publicity is bad publicity’.  And it is no more true than in this case. Will this commercial make you buy Chanel No.5? Maybe not. Will this commercial make you aware of Chanel No.5? Definitely.

Imagine coming up with the idea to film this commercial. After all it is more like a film. Black and white sets the tone. It separates it from other commercials. ‘Don’t blend in’ is on the whiteboard. Money in the budget is limited for worldwide exposure. Buy less media, add Brad Pitt. Done. He is a man so you have to be strategic in the message. Have an abstract story that few will understand and everyone will question. Make it so the viewer wants to watch it a few more times to try to understand it. Make it so that when they watch the commercial it would be better placed in a fine art gallery than on TV. Now you have done it. You have something different. The world questions different. The best things are different.

If you tweet it, they will read it.

advertorious 0 Comments

Is your social media coordinator qualified to speak for your brand? Have you ever actually thought about it?

1030887_53077079Social networking has been one of the number one things companies and ad agencies are focusing on today. Nearly everything is digital and has to happen now. This isn’t a bad thing, it just opens up to a new type of thinking. We need to remember that social networking is no longer just an add-on. It is a very large part of your company. Anything that is posted via social media from your corporate account represents your company. It is the quickest way to talk to your fan base.

If you tweet it, they will read it. Really think about that. We need to choose wisely when allowing someone to run your social media accounts. They speak for the entire brand. I cannot stress that enough. The reason I am focusing on this so much is because of a few recent instances of social media neglect. This neglect leads to a whole lot of crisis management. Here are two examples:

  1. Kitchenaid’s presidential election woes. The perpetweeter, person who tweets for a company and commits a social crime,  thought they were logged into their own personal profile. They were wrong. Logged into the company account, they continue on a derogatory rant about President Obama tagging #nbcpolitics via @KitchenAidUSA. Read the entire story here. This is where you must separate work and home life. Up until this point it seems as if a majority of social media is being updated by lower level coordinators instead of strategic thinkers. Although Kitchenaid did a good job cleaning up this mess, it was tweeted and it was read.
  2. Kim Kardashian inspired “Aurora” dress from Celeb Boutique. The shooting in Aurora, Colorado during a midnight screening of the Batman movie “Dark Knight Rises” was a horrible tragedy. The perpetweeter updating the Celeb Boutique twitter profile had no idea what had happened. They saw ‘Aurora’ as a trending topic and without looking into it further tweeted about the Kim Kardashian inspired Aurora dress. Read the entire story here. Before you make comments that can affect an entire company you must at least do a small amount of background research. It was tweeted and it was read.

With our evolving digital landscape there needs to be someone highly qualified sending out the tweets, Facebook posts, Instagram photos, and anything else that touches your target audience. You should treat this as carefully as you would treat a press release or press conference. Just because a person has a Facebook profile doesn’t make them a social media guru. It doesn’t matter what age the person running your social media is. All that matters is the experience that they have and the intimate understanding of your business and industry. Do your research and select a qualified person(s) to update your social accounts. Make sure this person understands your brand and maintains the professionalism your brand deserves. The time to act on this is before something happens.

What steps will you take to make sure your social media coordinator is qualified?